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Test Probing Candidate Motivation
Agenda
QUESTION 1: Why is the "Task (T) Survey" phase critical?
To separate individual contribution from team effort
To anchor the story in a general and vague context
To measure impact and learning
To break down the "what" and "how" of actions
QUESTION 2: What is the purpose of the survey in the "Situation (S)" phase?
To understand what the candidate learned
To anchor the story in a specific and clear context
To know what specific steps he/she took
To separate the individual contribution from the team
3rd QUESTION: What is a general probing technique such as "What happened next?" used for?
To measure the success of the outcome
To clarify the candidate's specific role
To encourage more detail and push the candidate beyond his or her prepared response
To find out who else was involved
QUESTION 4: What should the focus of the survey be during the "Action (A)" phase?
In the full context of the situation
On the specific steps the candidate took (the "what" and the "how")
On the learning gained from the experience
On the impact the actions had on the organization
QUESTION 5: What does the "Result (R) survey" seek to measure in addition to the final outcome?
The specific tasks assigned to the candidate
The individual contribution separate from the team
The constraints or challenges faced
The impact the actions had on the team, project or organization
QUESTION 6: What should you do if a candidate mentions something interesting but quickly passes over it?
Interrupt immediately to ask about that point
Let him/her finish and then redirect with "A moment ago, you mentioned [X]..."
Ignore the point, since the candidate overlooked it
Assume it was not important
QUESTION 7: Which of the following is an example question for the "Task (T) Probe"?
Who else was involved and what were their roles
What specific steps did you take to handle the situation
What was your specific role in this situation?
What was the final outcome of your actions?
8TH QUESTION: What specific question is mentioned for the "Result (R) probe" to measure learning?
How did you measure the success of that outcome?
What feedback did you receive from others?
What was the final outcome of your actions?
Is there anything you would do differently if you were to experience it again?
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