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Test The Question Funnel
Agenda
QUESTION 1: How do you define the "Question Funnel" structure in an interview?
A method where the interviewer does most of the talking
The use of reactive probing questions to drill down
A series of close-ended questions to confirm evidence
A structure that starts with broad questions and progressively narrows toward detail
2nd QUESTION: What is the first step (Step 1) before asking the opening question of a funnel?
Designing the "opening question" to be broad
Define the "evidence target" (the criterion to be assessed) drawn from the Person Specification
Prepare closed-ended questions for the "tip" of the funnel
Use probing and reflective questions to dig deeper
3rd QUESTION: What is the main purpose of the "Opening Question" (Step 2)?
It is a closed-ended question to confirm a fact quickly
It is a probing question to elaborate on a previous answer
Get the candidate to talk about a general topic where evidence is expected to be found
Confirm the evidence obtained at the "tip" of the funnel
QUESTION 4: When is the use of closed-ended questions allowed within this methodology?
In the "Opening Question" (Step 2), to save time
During the "Descent" (Step 3), to guide the conversation
At no time, they are totally forbidden in this technique
Only at the "Tip of the Funnel" (Step 4), and only to confirm evidence already obtained
QUESTION 5: What should the follow-up questions be like during "Step 3: The Descent"?
They should be pre-written to ensure consistency
They should be reactive to what the candidate says (probing, reflective) and not pre-written
They should be closed questions to speed up the process
They should be broad questions, equal to the opening question
QUESTION 6: How many "Question Funnels" are used in a full recruitment interview?
Only one large funnel that covers the entire interview
A series of funnels, one for each specific criterion of the specification
Three funnels: one for the beginning, one for the body and one for the closing
As many funnels as you want to ask closed questions
7th QUESTION: Where is the "evidence target" (the competency to be assessed in the funnel) drawn from?
Defined during the "Descent" (Step 3) according to what the candidate says
From the interviewer's intuition about the candidate
Directly from the "Person Specification" (the essential or desirable criteria)
The same objective is used for all interviews in the company
8th QUESTION: What type of question is "Tell me about a situation in your last job that was particularly stressful"?
A bad opening question (closed and leading)
A closed confirmation question (Step 4)
A probing or reflective question (Step 3)
A good opening question (open-ended and behavioral)
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