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Test Transforming complaints into constructive requests

1st QUESTION: What is the main problem of the chronic complaint according to the text?

2nd QUESTION: What negative effects can complaining have on a regular basis?

QUESTION 3: What does Julie Gottman propose as an alternative to complaining?

QUESTION 4: What is the first part of the model for transforming a complaint?

QUESTION 5: What is the second part of the model ("my positive need is...")?

6th QUESTION: What is the purpose of expressing the impact of fulfilling a request?

7th QUESTION: Why does a constructive request generate less defensiveness?

QUESTION 8: What benefit does this model have on the way problems are dealt with?

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INCORRECT QUESTIONS

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