QUESTION 1: What does active listening involve beyond listening to speech?
2nd QUESTION: Why is the therapist's handling of silence important?
3rd QUESTION: What is the role of eye contact during the interview?
QUESTION 4: How should note-taking be handled during the session?
QUESTION 5: What variables of the setting should the therapist control?
6th QUESTION: How should the professional's body position be?
7TH QUESTION: What should be avoided in order to maintain concentration on the "here and now"?
8th QUESTION: What characteristics should the therapist's voice have?
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