QUESTION 1: WHY IS EFFECTIVE COMMUNICATION CRITICAL TO THE SALES PROCESS?
QUESTION 2: WHAT ROLE DOES COMMUNICATION PLAY AT THE TIME OF CLOSING THE SALE?
QUESTION 3: WHY IS IT IMPORTANT TO TAILOR THE SALES MESSAGE TO THE CUSTOMER?
QUESTION 4: WHAT CAN BE ACHIEVED BY OBTAINING CUSTOMER FEEDBACK ON THEIR SHOPPING EXPERIENCE?
QUESTION 5: WHAT STRATEGY IS ESSENTIAL TO ESTABLISH A SOLID CONNECTION WITH THE CUSTOMER FROM THE FIRST CONTACT IN THE SALES PROCESS?
QUESTION 6: WHAT ROLE DOES EFFECTIVE COMMUNICATION PLAY IN THE SALES PROCESS WHEN DEALING WITH OBJECTIONS OR DOUBTS THAT CUSTOMERS MAY HAVE ABOUT THE OFFER?
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