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Test Common errors during listening, critique and feedback
Agenda
QUESTION 1: WHAT IS ONE OF THE MOST COMMON MISTAKES IN ACTIVE LISTENING?
Paying attention with empathy
Ask follow-up questions
Being more focused on talking than listening
Validating the emotions and opinions of others
QUESTION 2: WHAT CAN LEAD TO BIASED DECISION MAKING?
Destructive criticism
Lack of timely feedback
Active listening
Selective listening
QUESTION 3: WHAT IS THE PURPOSE OF CONSTRUCTIVE CRITICISM?
To undermine the team's confidence and motivation
Improve individual performance and growth
Focusing on blame instead of solutions
Ignore the opinions and comments of the team
QUESTION 4: WHY IS IT IMPORTANT TO GIVE TIMELY FEEDBACK?
To avoid critical feedback
To repeat mistakes and undesired behaviors
To maintain morale and confidence in the team
To create an environment of fear and distrust
QUESTION 5: WHAT IS A COMMON MISTAKE IN PROVIDING CRITICAL FEEDBACK?
Provide it privately
Recognize the individual's efforts and achievements
Focusing on the negative aspects and forgetting empathy
Demonstrate humility and recognize areas for improvement
QUESTION 6: WHAT CAN HINDER COLLABORATION AND EFFECTIVE PROBLEM SOLVING?
Active listening
Looking for solutions instead of blame
Lack of timely feedback
Focus on the growth of the individual
QUESTION 7: WHAT CAN HAPPEN IF ADEQUATE FOLLOW-UP IS NOT GIVEN AFTER PROVIDING FEEDBACK?
The team will receive more feedback in the future
The leader will continue to support the team
The employee will learn from the challenges
None of the above
QUESTION 8: WHY IS IT IMPORTANT TO AVOID SELECTIVE LISTENING?
To keep an open mind and consider different perspectives
To show empathy and understanding towards the team
To provide feedback in private
To focus on the growth and development of the team
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INCORRECT QUESTIONS
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What is the error?
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