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Test Writing an email productively
Agenda
QUESTION 1: WHY IS IT IMPORTANT TO BE CLEAR ABOUT THE PURPOSE OF THE E-MAIL BEFORE WRITING IT?
To avoid unnecessary digressions
To use professional language
To use clear and direct sentences
To use links or attachments
QUESTION 2: WHAT IS THE RECIPIENT'S FIRST IMPRESSION OF THE CONTENT OF THE MESSAGE?
Sender's attitude
The language used in the body of the email
Initial greeting and cordial farewells
The subject of the email
QUESTION 3: WHAT IS RECOMMENDED IF YOU HAVE SEVERAL TOPICS TO ADDRESS IN THE MAILING?
Send separate mailings for each topic
Use simple and easy-to-understand language
Using headings to highlight important points
Use bold or distinctive colors to highlight applications
QUESTION 4: WHAT SHOULD BE AVOIDED IN THE USE OF LANGUAGE IN BUSINESS MAILINGS?
Excessive use of jargon and technical terms
Use links or attachments
Do not use initial greetings or cordial farewells
Using long and complicated sentences
QUESTION 5: WHY IS IT IMPORTANT TO USE HEADERS AND BULLETS IN MAIL?
To maintain a courteous and respectful attitude
To highlight the most important points
To facilitate the reading of the mail
To avoid misunderstandings
QUESTION 6: WHAT IS RECOMMENDED IF YOU NEED TO PROVIDE ADDITIONAL INFORMATION IN THE MAILING?
Use clear and direct sentences
Use simple and easy-to-understand language
Use links or attachments
Use bold or distinctive colors
QUESTION 7: WHAT SHOULD I DO BEFORE SENDING THE MAIL?
Using headings to highlight important points
Take a moment to review and edit the content
Use simple and easy-to-understand language
None of the above
QUESTION 8: WHAT FUNCTION HELPS MAINTAIN AN EFFICIENT WORKFLOW AND ENSURE THAT TASKS ARE COMPLETED IN A TIMELY MANNER?
Use headings and bullets
Use links or attachments
Reviewing and editing the content before sending the mailing
The tracking function in the mail
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INCORRECT QUESTIONS
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Are there any errors or improvements?
Where is the error?
What is the error?
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