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Test Dealing with Difficult or Skeptical Teams
Agenda
QUESTION 1: What is the most important rule when dealing with resilient teams?
Listen and understand the causes of resistance
Impose change by force
Ignore the team
Complaining to management
2nd QUESTION: What strategy is effective in gaining trust?
Give long speeches
Start small and show courage quickly
Threatening layoffs
Promising raises
3rd QUESTION: What should you do if the team has "Agile Allergy"?
Use more jargon
Shout louder
Avoiding jargon and using neutral descriptions
Quitting
4th QUESTION: What should be avoided at the beginning with a skeptical team?
Listen to
Help
Be kind
Propose a radical transformation
QUESTION 5: What can be a cause of resistance?
Excess salary
Extreme happiness
Fear of change or overload
Boredom
6th QUESTION: What does a small, concrete problem solve for the team?
Nothing
Gaining respect and trust
Wasting time
Generate dependency
7TH QUESTION: What should the coach focus on instead of labels?
In the names of meetings
In the colors of post-its
In beneficial behaviors and results
In pure theory
8th QUESTION: What attitude does the coach require in this situation?
Arrogance
Patience and empathy
Indifference
Anger
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INCORRECT QUESTIONS
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