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Test Sophisticated Prioritization Methods
Agenda
1st QUESTION: What technique helps to explore the root cause or the real value by asking repeatedly?
Brainstorming
The SWOT analysis
The 5 Whys
The flowchart
2nd QUESTION: What is Weighted Scoring?
In rolling dice
In assigning weights to criteria and scoring each item
Voting by a show of hands
On guessing the value
3rd QUESTION: Which category of the Kano Model includes basic characteristics whose absence causes dissatisfaction?
Attractive
Performance
Must-be (Must-haves)
Indifferent
4th QUESTION: What are the "Performance" characteristics in the Kano Model?
The ones that don't matter
The ones that bother
One-dimensional (more is better)
The ones that are secret
5th QUESTION: What are the "Attractive" (Delighters) characteristics according to Kano?
Unexpected that generate great satisfaction
Basic and obligatory
Linear
Negative
6th QUESTION: What is the risk of the Weighted Score method?
Being too simple
Becoming overly complex
Being too fast
Being illegal
7th QUESTION: What helps to understand the Kano Model?
Financial cost
Development time
Emotional impact on customer satisfaction
Technical debt
8th QUESTION: What are the characteristics that do not affect satisfaction in Kano called?
Reverse
Must-be
Attractive
Indifferent
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