Test Belonging, community and social connection

QUESTION 1: What practice turns customers into active members and increases their sense of ownership and loyalty?

Abstract graphics without people
Product on neutral funds
Eye-catching geometric patterns
Images that represent moments of human connection, such as friends or family gatherings

Addressing the customer by name and offering recommendations based on their tastes
Use generic messages for everyone
Sending promotions unrelated to their interests
Avoid collecting personal preferences

Increasing the perceived price of the product without social value
Substitute traditional customer service
Eliminate the need for interaction in networks
Transforming the product into the entry ticket to a social identity and support network