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Test Fear of change and the unexpected as a source of conflict

1st QUESTION: According to the text, what is one of the main causes of conflict?

QUESTION 2: What do most people inherently prefer, according to the text?

QUESTION 3: What sensation does an abrupt and unexpected change generate?

QUESTION 4: What is the key to managing change and defusing the conflict it generates?

QUESTION 5: Besides reducing stress, what encourages transparent communication?

QUESTION 6: Why shouldn't information be withheld when communicating a change?

QUESTION 7: What does communicating a change openly and honestly demonstrate?

QUESTION 8: In the example of an apartment eviction, what does a months' notice allow?

This test is only available to students who have purchased the course
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