QUESTION 1: According to the text, are conflict management styles inherently good or bad?
QUESTION 2: What is the key to managing conflicts, instead of repressing your natural style?
QUESTION 3: What is the first step to managing conflicts intelligently?
4th QUESTION: What does recognizing your emotional patterns (anger, fear, etc.) allow you to do?
QUESTION 5: What is flexibility in the context of conflict management?
QUESTION 6: In what situation can the competitive style be useful?
QUESTION 7: What style is ideal for building long-term, sustainable relationships?
QUESTION 8: What frees you from the inertia of your automatic pattern?
Please, log in to have your progress recorded. Without logging in, you will be able to take the test but your progress in the course will not be increased
