QUESTION 1: According to the text, are conflict management styles inherently good or bad?

Yes, collaborative and negotiating styles are good, the others are bad
Yes, the competitive style is the only good one because it solves problems quickly
No, they are just behavioral tendencies that are not inherently good or bad
No, they are all bad because they indicate that there is a problem

QUESTION 2: What is the key to managing conflicts, instead of repressing your natural style?

Learning to repress your natural style and embrace the collaborative one
Develop emotional intelligence to be aware of your style and choose the most appropriate response
Let your natural reaction flow without repressing it
Logically analyze each conflict to eliminate emotions