1st QUESTION: What is the main problem in a Perception Conflict?
2nd QUESTION: What are the bases for people interpreting the same situation in different ways?
QUESTION 3: Which of the following is a cause of a perception conflict?
QUESTION 4: What is NOT the key to resolving a perception conflict?
QUESTION 5: What is the first step in the three-step process to clarify the facts?
QUESTION 6: Instead of assuming, what should be done to understand the other person's perspective?
QUESTION 7: What is achieved by separating behavior from interpretation in a conversation?
QUESTION 8: How are most perception conflicts resolved?
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