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Test Verification Techniques to Avoid Misunderstandings
Agenda
1st QUESTION: What happens when we are not understood in communication?
We get frustrated and feel stressed
We learn faster
It doesn't influence anything
We improve concentration
2nd QUESTION: What is encoded when transforming an idea into words?
The language
The emotion
The tone of voice
Ambient noise
QUESTION 3: What can cause the message you hear to be different from what is said?
External noise or internal distractions
Short-term memory
The speed of response
Interest in the topic
QUESTION 4: What role does emotional state play when listening to a message?
It can alter what is heard
It doesn't affect at all
Delete the message
Always increase clarity
QUESTION 5: What does “what you understand” describe in the communication process?
The receiver's final interpretation
The sender's initial intention
The volume of the voice
The physical environment
QUESTION 6: What helps reduce conflicts in communication?
Understanding the communication model
Speak faster
Avoid all interaction
Repeat the idea several times
QUESTION 7: What is the risk present at each stage of the communication process?
The distortion
Oblivion
Improvisation
The silence
QUESTION 8: What happens when the correct vocabulary is not used?
The original message is altered and distorted
It becomes more precise
It is better memorized
Nothing changes
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INCORRECT QUESTIONS
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Are there any errors or improvements?
Where is the error?
What is the error?
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