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Test Professional Etiquette and Mutual Respect
Agenda
QUESTION 1: What are "micro-aggressions" in the work environment?
Large physical fights
Subtle behaviors, often disguised as humor, that denigrate a person
Direct, shouting insults
Formal emails
2nd QUESTION: What does professional etiquette require regarding humor?
Always in English
That it is very serious
Only be done by the boss
Not at the expense of the other's identity or vulnerability
QUESTION 3: How is gossip defined in the context of occupational hazards?
A form of passive aggression that can ruin reputations
A form of integration
A fun activity
An exchange of useful information
QUESTION 4: Who is responsible for the deterioration of the work environment due to rumors?
Only the one who initiates the rumor
Only the listener
The one who starts the rumor and the one who spreads it are co-responsible
Nobody, it is harmless
QUESTION 5: What can be caused by repeated lack of civility such as not greeting?
Nothing, they are irrelevant
Can escalate to unbearable atmosphere and harassment at work
Improve concentration
Demonstrate authority
QUESTION 6: What relationship does the text establish between hierarchy and good manners?
Hierarchy does not exempt from good manners and courtesy
Bosses do not need to salute
Subordinates do not deserve respect
Hierarchy allows to be rude
7TH QUESTION: What is the difference between laughing with someone and laughing at someone?
There is no difference
The first is boring, the second is fun
The first is obligatory, the second optional
The former unites, the latter is violence
8th QUESTION: What type of communication promotes an ethical culture as opposed to gossip?
Anonymous communication
Third-party communication
Direct communication and discouraging triangulation
Absolute silence
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