Essential functions of a hotel chambermaid - housekeeper

The role of a housekeeper is essential in the hotel industry, as their job ensures that rooms are clean, tidy, and ready to welcome guests. Below, we detail the main functions this professional performs:

Room Cleaning and Maintenance

Cleaning is the main task of a housekeeper. This involves changing bed linens, cleaning bathrooms with specific products, vacuuming carpets, cleaning and disinfecting all surfaces, and removing trash. Attention to detail is essential to maintaining hygiene standards and providing a pleasant environment for guests.

Replenishing Items and Supplies

In addition to cleaning, the housekeeper must replenish all supplies that the guest may need, such as towels, toilet paper, soaps, and other amenities. Maintaining an inventory of these items is vital to ensure you don't run out of them throughout the day.

Inspection and Damage Reporting

During cleaning, the housekeeper must inspect the condition of the room and report any damage or malfunctions to items such as lights, locks, or furniture, so that the maintenance team can intervene in a timely manner. This ensures that the room is in optimal condition for future guests.

Organization and Time Management

Good work planning is key to meeting the daily load of assigned rooms. The housekeeper must organize their route to avoid unnecessary trips and maximize their productivity without sacrificing the quality of service.