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Test Body Language to Be Heard
Agenda
QUESTION 1: What is body language a powerful tool for in group conversations?
To go unnoticed and avoid participating
To show a passive and submissive attitude
To maintain attention, avoid interruptions and claim space to speak
To interrupt others aggressively
2nd QUESTION: What is one of the verbal strategies to maintain the conversation space when someone tries to interrupt?
Saying "Wait, I'm not finished yet" or "Please let me finish."
Stay silent until the other person finishes
Lower your voice volume to avoid appearing aggressive
Avoid eye contact with the interrupter
QUESTION 3: If you've already been interrupted in a conversation, what's the key to reclaiming your space?
Shout louder than the person who interrupted us
Change the subject to avoid a conflict
Give up and let the other person talk
Interrupt politely, without being aggressive
QUESTION 4: Which of the following phrases is an example of how to claim the conversation space in a polite manner?
Raising your voice and making angry gestures
Say "That's a great idea, but let me get back to my point."
Ignore the other person and continue talking
Leave the conversation
QUESTION 5: What is assertive communication about in relation to interruptions?
To avoid any type of interruption at all costs
Always being passive to avoid conflicts
Having the tools to handle interruptions effectively
To interrupt others before they interrupt us
QUESTION 6: Why is it crucial that body language be congruent with the verbal message when defending our space?
Because a slouched posture, nervous gestures, or an evasive look can make words lose their power
Because body language doesn't matter if the words are clear
Because nervous gestures convey confidence and security
Because closed body language makes the message more assertive
QUESTION 7: What type of body language can make our words lose their power?
Firm and open body language
A slouched posture, nervous gestures, or an evasive look
Strong eye contact and high voice volume
Move towards the center of the group
QUESTION 8: What type of body language should we make sure we have to increase the credibility of our message?
Closed and defensive
Passive and submissive
Nervous and evasive
Firm and open
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