1st QUESTION: According to the text, what is communication in its essence?
2nd QUESTION: What do our words and the tone we use when communicating reveal?
QUESTION 3: Which of the following is NOT a function of effective communication mentioned in the text?
QUESTION 4: What is one of the possible causes of harmful communication patterns?
QUESTION 5: What can trigger a tone of voice that antagonizes others?
QUESTION 6: According to the text, what can be reflected in the way you allow others to treat you?
QUESTION 7: What is the ultimate goal of improving communication, according to the summary of the text?
QUESTION 8: What can happen when a person is afraid of conflict and defending themselves?
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