2nd QUESTION: What is the main problem that contaminates the inference process?
QUESTION 3: What is "auditory fidelity"?
QUESTION 4: What question does the text propose as a tool to disarm defensiveness and clarify a point?
QUESTION 5: What is the main reason for misunderstandings in communication?
QUESTION 6: What effect does the question "What do you mean?" have on the other person?
QUESTION 7: What does the use of auditory fidelity allow us to achieve?
QUESTION 8: What is a key to avoiding bias in the inference process?
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