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Test General Steps of the Coaching Process (Relationship, Diagnosis, Action Plan, Follow-up, Feedback)
Agenda
QUESTION 1: What is the first step of the coaching process described?
Establish the coach-coachee relationship
Diagnosis of needs
Development of an action plan
Provision of feedback
QUESTION 2: What is considered non-negotiable when establishing the initial relationship?
Confidentiality
Mutual respect
Use of digital tools
High frequency of sessions
QUESTION 3: During diagnosis, what usually happens to the problem that was initially raised?
Remains unchanged
Rephrased as the underlying problem emerges
Completely discarded
Immediately solved
QUESTION 4: What is agreed upon in the action plan according to the text?
Budgeting the process
Hiring of third parties
Ending the relationship
Concrete steps, methodology and frequency of sessions
5th QUESTION: What is the purpose of defining the basis for follow-up?
To close the legal contract
To impose sanctions
To measure progress and make adjustments if needed
To reduce the number of sessions
QUESTION 6: Which of these methods are mentioned for follow-up?
Quarterly financial analysis
Coachee records or diaries
Public surveys
All-staff meetings
QUESTION 7: What is the nature of the feedback throughout the process?
Exclusively punitive
Occasional and unplanned
Constructive and oriented to improve future actions
Confidential but secret for the coachee
QUESTION 8: What is the purpose of understanding the general phases of the process?
Increase the duration of the sessions
Navigating the process with greater clarity and purpose
Avoiding confidentiality
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