Test Understanding the customer's fears

QUESTION 1: CAN IT BE USUAL WHEN WE OFFER OUR SERVICE TO BE REJECTED BY A CONSUMER?

It may be usual for some consumers to refuse because they are afraid of error or failure in the decisions they make
If it can be usual for fear of repeating previous bad experiences
Yes, because they may be afraid of being swindled or cheated
If usual, because they may be afraid of losing money or acquiring debt

Our vocabulary is important because it is a means of expression and communication with our peers
Our vocabulary is important because its use can have negative or positive effects

Yes, they can have a relative use since not all customers and business scenarios are the same
Yes, because each vocabulary may depend on what you sell

We can eliminate customer fears by using trusted icons for our website such as payments through reputable banking platforms
We can eliminate customer fears by including on your website the logos of associations to which you belong to legitimize your business
We can eliminate customer fears by offering service and product guarantees
We can eliminate customer fears by adding personal contact information such as first and last name, email and personal phone numbers