Test How to give feedback in difficult situations

QUESTION 1: WHY CAN FEEDBACK CONVERSATIONS BE CHALLENGING ACCORDING TO THE TEXT?

Because they are always a waste of time
Because uncomfortable topics should never be broached
Because they often involve dealing with uncomfortable subjects and can generate apprehension
Because they are unnecessary in a work environment

The one that blames the person for his or her actions
One that helps the individual understand the consequences of his or her actions on the organization and on other team members
That which is not communicated in a direct manner
One that does not show how the behavior affects the organization

Because the "I" gives space for the other person to express his or her point of view and avoids placing blame
Because the "you" shows empathy towards the receiver
Because the "I" allows the expression of personal opinions
Because it is more effective to blame the other person directly