QUESTION 1: WHY IS IT IMPORTANT TO MASTER BOTH THE ABILITY TO GIVE AND RECEIVE CONSTRUCTIVE CRITICISM?

QUESTION 2: WHAT IS A GOOD STARTING POINT WHEN ACTING AS A RECIPIENT OF CONSTRUCTIVE CRITICISM?

Ignore comments completely
Believing that comments are a personal attack
Respond defensively immediately
Recognize that the intent of the person offering comments is to provide assistance

Because it shows your commitment to improve and gives a positive perception of yourself
Because it prevents the person from offering more criticism in the future
Because feedback should never be discussed in detail
Because it shows that you don't value their feedback

Questions unrelated to feedback
Open-ended questions such as "when does this happen?" or "why does that happen?" that allow for an in-depth and contextualized exploration
Questions such as "why are you like this?" that point to guilt
Closed questions requiring simple answers