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Test Mirror neurons
Agenda
QUESTION 1: WHAT ARE MIRROR NEURONS?
Neurons that allow us to understand our own actions
Neurons that are activated when observing another person perform an action
Neurons that allow us to simulate the experiences of others
Neurons that are activated when imitating other people
QUESTION 2: WHAT IS THE FUNDAMENTAL ROLE OF MIRROR NEURONS IN INTERPERSONAL COMMUNICATION?
They help to imitate the actions and emotions of others
They allow understanding the intentions and emotions of others
They facilitate connection and empathy with others
All of the above answers are correct
QUESTION 3: HOW CAN WE USE MIRROR NEURONS TO IMPROVE OUR SALES SKILLS?
Using positive body language and facial expressions
Practicing active listening and empathy
Telling relevant and emotionally engaging stories
All of the above answers are correct
QUESTION 4: WHAT STRATEGY DOES THE MIRROR NEURONS USE WHEN SUBTLY IMITATING THE CUSTOMERS' TONE OF VOICE OR KEYWORDS?
Body language and facial expressions
Active listening and empathy
Subtle imitation
Effective storytelling
QUESTION 5: HOW CAN MIRROR NEURONS INFLUENCE CUSTOMERS' PURCHASING DECISIONS?
Activating the visualization capability
Generating trust and confidence through testimonials and success stories
Conveying a sense of connection and motivation
All of the above answers are correct
QUESTION 6: WHAT TECHNIQUE ALLOWS YOU TO ACTIVATE CUSTOMERS' MIRROR NEURONS BY TELLING RELEVANT AND EMOTIONALLY ENGAGING STORIES?
Body language and facial expressions
Effective storytelling
Active listening and empathy
Subtle imitation
QUESTION 7: WHAT VISUAL ASPECT CAN ACTIVATE CUSTOMERS' MIRROR NEURONS AND INCREASE THEIR INTEREST IN THE PRODUCT OR SERVICE?
Body language and facial expressions
Active listening and empathy
Visually attractive presentations
None of the above
QUESTION 8: WHAT IS THE ROLE OF MIRROR NEURONS IN SHOWING TESTIMONIALS FROM SATISFIED CUSTOMERS AND SUCCESS STORIES?
Generate confidence and security in customers
Convey a sense of connection and motivation
Influence customers' purchasing decisions
All of the above answers are correct
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INCORRECT QUESTIONS
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