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Test Useful questions to close a sale
Agenda
QUESTION 1: WHAT IS THE MAIN PURPOSE OF ASKING EFFECTIVE QUESTIONS DURING THE SALES PROCESS?
Demonstrate empathy towards the customer
Personalize the sales offer
Understand the customer's needs and motivations
Successfully close the sale
QUESTION 2: WHAT INFORMATION CAN BE OBTAINED BY ASKING "WHAT IS YOUR BIGGEST CURRENT CHALLENGE OR PROBLEM?"?
The benefits and results desired by the client
The customer's previous attempts to solve the problem
The client's short and long term objectives
Obstacles that prevent the customer from making a decision
QUESTION 3: WHAT DO YOU LOOK FOR WHEN ASKING "WHAT IMPACT WOULD AN EFFECTIVE SOLUTION HAVE ON YOUR LIFE OR BUSINESS?"?
Generate a sense of urgency to close the sale
Adapt the sales proposal to the customer's needs
To know the customer's main objectives
Show empathy and understanding towards the client
QUESTION 4: WHAT IS THE PURPOSE OF ASKING "WHAT ARE YOUR MAIN SHORT- AND LONG-TERM GOALS?"?
Know the customer's previous attempts to solve the problem
Invite the client to imagine their ideal situation in the future
Adapt the sales proposal to the client's goals
Identify the obstacles that impede the purchase decision
QUESTION 5: WHAT IS SOUGHT BY ASKING "WHAT WOULD YOU LIKE YOUR SITUATION TO IDEALLY LOOK LIKE IN THE FUTURE?"?
To know the benefits and results desired by the client
Identify the obstacles that impede the purchase decision
Generate a sense of urgency to close the sale
Invite the client to imagine his ideal situation once the problem has been solved
QUESTION 6: WHAT IS THE PURPOSE OF ASKING "WHAT IS PREVENTING YOU FROM MAKING A DECISION AT THIS TIME?"?
Adapt the sales proposal to the customer's needs
Identify the obstacles that impede the purchase decision
Demonstrate empathy towards the customer
Generate a sense of urgency to close the sale
QUESTION 7: WHAT ARE YOU LOOKING FOR WHEN YOU ASK "HOW CAN WE MAKE THIS SOLUTION EVEN MORE ATTRACTIVE TO YOU?"?
Adapt the sales proposal to the client's goals
To know the benefits and results desired by the client
Show empathy and understanding towards the client
None of the above
QUESTION 8: WHAT IS THE MAIN PURPOSE OF ASKING EFFECTIVE QUESTIONS DURING THE SALES PROCESS?
Adapt the sales proposal to the customer's needs
Generate a sense of urgency to close the sale
Know the client's short and long term objectives
Demonstrate empathy towards the customer
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INCORRECT QUESTIONS
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Are there any errors or improvements?
Where is the error?
What is the error?
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