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Test Symptoms of a stressed customer
Agenda
QUESTION 1: WHICH OF THE FOLLOWING IS A COMMON SYMPTOM OF A STRESSED CLIENT ACCORDING TO THE TEXT?
Increased happiness and enthusiasm
Irritability, aggressiveness or social withdrawal
Excess energy and physical activity
Excess appetite and weight gain
QUESTION 2: HOW CAN STRESS AFFECT THE SLEEP PATTERN OF A STRESSED CLIENT?
Improving sleep quality and reducing the need for sleep
Provoking pleasant and vivid dreams
Difficulty falling asleep, waking up frequently during the night or having nightmares
Making the client sleep soundly without interruptions
QUESTION 3: WHAT KIND OF PHYSICAL SYMPTOMS MIGHT A STRESSED CLIENT EXPERIENCE ACCORDING TO THE TEXT?
Increased energy and physical endurance
Frequent headaches, muscle tension, digestive problems and excessive sweating
Feeling of lightness and well-being in the body
Reduction of blood pressure and heart rate
QUESTION 4: WHAT CHANGES IN APPETITE MAY BE INDICATIVE OF STRESS?
No change in eating habits
Weight loss due to diet and exercise
Loss of interest in eating or turning to food as a way to cope with stress, which can lead to weight gain
Increased appetite and weight gain
QUESTION 5: HOW CAN STRESS AFFECT THE CONCENTRATION AND MEMORY OF A STRESSED CLIENT?
Improving memory and concentration capacity
It has no effect on cognitive function
Difficulty concentrating on daily tasks, making decisions or remembering important information
Increasing the ability to learn new skills
QUESTION 6: WHICH OF THE FOLLOWING STATEMENTS ABOUT ANXIETY IN A STRESSED CLIENT IS TRUE ACCORDING TO THE TEXT?
Anxiety is never a response to chronic stress
Anxiety only affects people who have diagnosed anxiety disorders
A stressed client may experience excessive worry, constant fear or catastrophic thoughts about the future
Anxiety only occurs as a response to acute, not chronic, stress
QUESTION 7: WHAT CAN LEAD A STRESSED CLIENT TO BECOME SOCIALLY ISOLATED ACCORDING TO THE TEXT?
Increased participation in social activities to avoid stress
Increased interest in social events
Avoidance of social events, friends and family due to stress, which can increase feelings of loneliness
None of the above
QUESTION 8: WHAT CAN A STRESS AND ANXIETY MANAGEMENT COACH DO TO SUPPORT A CLIENT EXPERIENCING THESE SYMPTOMS?
Ignore the symptoms and wait for them to go away on their own
Refer the client to a physical trainer to improve his or her health
Offer appropriate support and help the client develop strategies to cope with stress
Suggest that the client avoid talking about their feelings of stress
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INCORRECT QUESTIONS
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