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Test CNV for Closing and Transitioning Phases
Agenda
QUESTION 1: What signal suggests that it is time to move to the closing phase when there is mutual understanding?
A nod indicating agreement
Avoiding eye contact and changing the subject
Increasing exploration with open-ended questions
Interrupting to review unrelated issues
QUESTION 2: What nonverbal change usually marks the transition from link to action?
A more relaxed and dispersed posture
A more direct stance and a slightly firmer tone
Expansive gestures that invite exploration
Prolonged silence without signs of intent
QUESTION 3: In the closing phase, how should the tone of voice be adjusted?
More direct and conclusive, without exploratory tone
Monotone to avoid emotions
To be softer and more hesitant so as not to push
Variable and tentative to keep options open
QUESTION 4: What might cause a nonverbal inconsistency when making agreements?
Accelerate the engagement of the parties
Reduce message clarity without consequence
Close the negotiation more quickly
Reopen the discussion or sow uncertainty
5TH QUESTION: Which posture reinforces decision or agreement in closure?
Slightly more formal or firm posture
Slouching and evasive posture
Extremely relaxed and casual posture
A posture that avoids orienting the body toward the speaker
QUESTION 6: Depending on the text, closing sentences such as Then, let's make it concrete... are usually accompanied by what?
A more humorous tone to ease tensions
A gesture of hesitation to confirm interest
A withdrawal of eye contact to create suspense
A nonverbal shift to action or formalization
QUESTION 7: What ensures nonverbal cohesion when defining next steps?
Increasing exploratory gestures
Use an ambiguous tone so as not to compromise
Align body language, tone and words
Minimize eye contact and gestures
QUESTION 8: What do purposeful gestures and firm eye contact communicate when closing?
Distance and coolness to keep margin
Willingness to reopen the discussion
Preference to keep exploring options
Clarity, commitment and confidence in the agreement
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