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Test Inclusion and Valuing in Group Interactions
Agenda
1st QUESTION: What should an effective leader do in the face of the tendency to focus attention on the higher status figure?
Distribute gaze and attention evenly among all participants
Maintaining eye contact primarily with the highest status figure
Avoid looking at others so as not to distract conversation
Directing all questions only to the official spokesperson
QUESTION 2: What nonverbal message does someone who is ignored in a group interaction receive?
Encourages healthy competition among members
That it is invisible or unimportant
Who should take the lead immediately
That your opinion carries more weight than that of the leader
3rd QUESTION: What is one effect of exclusion on the professional relationship and collaboration?
Automatically enhances team creativity
Accelerate decision making without cost
Generates resentment that harms the professional relationship and collaboration
Reduces stress and improves cohesion in a sustained manner
QUESTION 4: What element of CNV is highlighted as essential to include everyone?
Avoiding any nonverbal cues so as not to influence others
Use only the tone of voice to include everyone
Focusing attention on written reports
Inclusive gaze and other conscious signals of attention within the CNV
QUESTION 5: What action contributes to creating a positive environment according to the text?
Actively use the CNV to recognize and validate each individual
Delegating inclusion to a single person on the team
Minimize eye contact to avoid discomfort
Focusing the conversation on whoever has the highest status
QUESTION 6: What is the effect of making people feel valued and respected?
Increases the need for formal controls
Prevents resentment and strengthens relationships
Isolate lower status members
Makes verbal communication unnecessary
QUESTION 7: What is the common dynamic in group interactions described in the text?
Everyone receives homogeneous attention by default
Attention is randomly distributed without pattern
One person is perceived as the most important and concentrates attention
Glances are avoided so as not to generate biases
QUESTION 8: What should be actively avoided in group interactions?
Allowing attention to always follow the most influential one
Minimizing the interventions of others
Consult only the leader to save time
Someone feeling ignored or underappreciated
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