QUESTION 1: What describes nonverbal incongruence according to the text?
QUESTION 2: What sensation can cognitive dissonance generate in the receiver?
3rd QUESTION: Why are nonverbal signals perceived as more credible than words?
QUESTION 4: What is the main consequence of mismatch in leadership according to the text?
QUESTION 5: What happens if someone says "I'm excited" in a monotone voice with a flat expression?
QUESTION 6: What does the audience tend to believe when words and body contradict each other?
QUESTION 7: How does inconsistency affect the impact of the message?
QUESTION 8: What can the audience do in the face of conflicting signals?
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