QUESTION 1: What is the first step in the structure of an effective "I Message"?
QUESTION 2: What expression does the text recommend for taking responsibility for emotions?
3rd QUESTION: According to the assertiveness described, what right does the other person have?
QUESTION 4: What is the fourth step in the structure of "I-messages"?
QUESTION 5: What is the main benefit of using "I-Messages"?
QUESTION 6: In the third step of the structure, what should be explained?
QUESTION 7: What decision is mentioned as an example if the other person continues to be late?
8th QUESTION: What is the objective of the four-step structure with respect to the defensive attitude of the interlocutor?
Please, log in to have your progress recorded. Without logging in, you will be able to take the test but your progress in the course will not be increased