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Test Assertive Technique II: Learning to Say [No] with Confidence

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QUESTION 1: According to the text, what is the cost of the inability to say no?

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QUESTION 2: What assertive technique is recommended in the face of insistence?

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QUESTION 3: What does it communicate to prioritize your commitments by refusing?

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QUESTION 4: What is the strategy of postponing the conversation for another time?

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QUESTION 5: What is an example of a kind refusal based on impossibility?

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QUESTION 6: What is the broken record technique?

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7th QUESTION: What are the benefits of verbalizing a refusal in an assertive way?

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8th QUESTION: What is a frequent reason to avoid saying no?

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