QUESTION 1: According to the text, in addition to listening to the words, what does active listening require?
QUESTION 2: What kinds of expressions help validate the other person's experience?
QUESTION 3: In order to focus completely on the other person, what should we avoid according to the text?
QUESTION 4: When we have difficulty empathizing, where does the text point out that the root cause usually lies?
QUESTION 5: What is the essential first step to improve empathy towards others?
6TH QUESTION: According to the idea of mirroring in communication, what indicates rejecting something in another person?
7TH QUESTION: What introspection question does the text suggest when it is difficult to empathize?
8TH QUESTION: If you do not accept the other person as he/she is, what might this reflect?
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