QUESTION 1: According to the text, what percentage of the message comes from words?
QUESTION 2: What component represents fifty-five percent of the impact according to the 7-38-55 rule?
3rd QUESTION: When tone and body language contradict words, what will the speaker give more credibility to?
4th QUESTION: What does the paralanguage described in the text include?
5TH QUESTION: What conclusion does the text highlight regarding what we say versus how we say it?
QUESTION 6: What example does the text use to show how the message changes according to tone?
QUESTION 7: What does the text recommend for masterful communication?
QUESTION 8: What is the practical implication of understanding the 7-38-55 rule?
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