QUESTION 1: Where does the difficulty in refusing a request often come from?
QUESTION 2: Which of the following is a strategy mentioned for saying "no" effectively?
QUESTION 3: What does the inability to refuse and passive communication lead to in the long term?
QUESTION 4: What is the basis of assertiveness when saying "no"?
QUESTION 5: How does the ability to say "no" make others see you?
QUESTION 6: What does the strategy of postponing the response to a request allow you to do?
QUESTION 7: What can be done to maintain goodwill in the relationship when refusing something?
QUESTION 8: What is a person protecting when they say "no" confidently and assertively?
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