Nonverbal Language in Communication

People often focus on the words they say when communicating, forgetting that non-verbal language is the most powerful component and accounts for the majority of the interaction.

Words only account for about 7% of the message, while tone of voice and body language account for 93%.

Therefore, mastering the elements of non-verbal communication is essential to conveying a coherent message, building trust, and improving relationships.

Posture, gaze, gestures, and a smile are key elements that can open or close a communication gap, sometimes even before a single word is said.

Posture communicates mood and attitude.

An upright, firm posture with an open chest conveys security and confidence.

On the contrary, a slouched posture with tense shoulders or crossed arms communicates insecurity, nervousness, and a defensive attitude.

For effective communication, it is vital to adopt a relaxed and open, directed towards the interlocutor, as this invites proximity and makes the other person feel more secure.

Avoiding having your hands in your pockets or dragging your feet when walking are also small details that can influence the other person's perception.

The gaze is a very powerful nonverbal element.

Maintaining cordial and natural eye contact with the interlocutor shows interest, honesty and attention, and is a way of validating that they are being listened to.

On the contrary, avoiding eye contact or constantly looking away can be interpreted as a lack of interest or dishonesty, which interrupts the flow of the conversation and creates a barrier of mistrust.

Gestures and hands are also fundamental.

Using your hands naturally to accompany your speech, with open and forward gestures, communicates goodwill and transparency.

Showing your palms, for example, is a signal that there is nothing to hide.

On the contrary, nervous gestures or lack of movement can be interpreted as insecurity.

Finally, a smile is a universal tool that opens doors in communication.

A warm, relaxed smile conveys closeness, friendliness, and a positive attitude, which breaks down the interlocutor's defenses and makes it easier to start and maintain a conversation.

In short, nonverbal language, when used consciously and consistently with the message, can greatly enhance a person's ability to communicate effectively and build strong relationships.

Summary

Nonverbal language is the most powerful component of communication, accounting for up to 93% of the message. Mastering it is essential to building trust and conveying a coherent message.

Posture, eye contact, and gestures are key elements. An open posture and friendly eye contact convey security and honesty. Open gestures communicate goodwill.

A smile is a universal tool that conveys closeness and breaks down defenses. Ultimately, nonverbal language, when consistent with the message, can greatly enhance the ability to communicate effectively.