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Test Nonverbal Language in Communication

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1st QUESTION: According to the text, what percentage of the message in the communication is represented by the tone of voice and body language combined?

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2nd QUESTION: What does an upright, firm posture with an open chest convey?

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QUESTION 3: How can avoiding eye contact or constantly looking away be interpreted?

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QUESTION 4: What universal tool is mentioned that breaks down the interlocutor's defenses and transmits closeness?

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QUESTION 5: What does a slouched posture, with tense shoulders or crossed arms, communicate?

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QUESTION 6: What signal is transmitted by using open gestures and showing the palms of the hands?

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QUESTION 7: What does maintaining cordial and natural eye contact with the interlocutor demonstrate?

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QUESTION 8: When can nonverbal language greatly enhance a person's ability to communicate?

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INCORRECT QUESTIONS

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