Internal Communication

Communication is a skill that determines success in life, both personally and professionally.

Although it can be learned, its importance is often overlooked, leading to a number of problems, such as misunderstandings and confusion.

Poor internal communication within a team or organization can be the source of conflicts that, if not addressed in a timely manner, accumulate and escalate until they become a source of resentment and mistrust.

Dialogue and the establishment of clear rules are essential to prevent conflicts.

When the rules of the game are clearly defined, there is little room for misinterpretation and assumptions.

An example of this is project management, where the tools, working methods, deadlines, and responsibilities of each member are agreed upon at the outset.

This eliminates the risk of conflicts that could arise from ambiguity in roles or expectations, allowing the team to focus on the common goal rather than internal disputes.

On a deeper level, poor communication is fueled by a lack of a safe space where individuals can express their opinions and feelings.

If an employee doesn't feel heard or valued, they are likely to bottle up their frustrations, which can eventually lead to a disproportionate emotional outburst.

When a professional doesn't communicate their boundaries in time, they can reach the brink of collapse, affecting their performance and relationships with their colleagues.

Internal communication, therefore, is not just about transferring information, but about creating an environment of trust and mutual respect.

By encouraging open and honest dialogue, teams can address problems as they arise, rather than letting them fester in a cycle of resentment.

This not only improves productivity but also strengthens team cohesion and morale.

The goal is not to avoid all conflict, but to have the tools to handle them constructively, turning them into an opportunity for Learn, grow, and innovate.

Summary

Poor internal communication can be the source of conflicts that accumulate and escalate into resentment. Dialogue and establishing clear rules are essential to prevent problems.

The lack of a safe space to express opinions can lead to emotional explosions. The goal is not to avoid conflict, but to have the tools to manage it constructively.

Internal communication not only transfers information but also creates an environment of trust. Open and honest dialogue strengthens team cohesion and improves productivity.