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Test Content and Relationship in Communication
Agenda
1st QUESTION: Which of the two levels of communication is considered more important?
Both have exactly the same importance
The content message
The relationship message
Neither of them is important
2nd QUESTION: What is the content message?
The information, data, facts or tasks that are communicated
The way the message is communicated
The feelings and emotions of the sender
Tone of voice and body language
3rd QUESTION: What is the cause of many conflicts according to the text?
Total coherence between content and relationship
The lack of a clear content message
The absence of a relationship message
A mismatch between the content message and the relationship message
QUESTION 4: What does the relationship message communicate?
Only objective information and data
Only the tasks that need to be done
How you feel about the person you are talking to
A neutral and emotionally uncharged message
QUESTION 5: What determines whether the interlocutor feels safe, heard and respected?
The clarity of the information transmitted
The amount of data being shared
The total absence of conflicts in the relationship
The relationship message
6th QUESTION: Through what elements is the relationship message mediated?
Only by the chosen words
By tone of voice, body language and choice of words
Only by the facts and objective data
Exclusively because of the context of the conversation
QUESTION 7: What is the content message itself?
Neutral
Always aggressive
Complex and emotional
Always positive
QUESTION 8: What is the key to effective communication in relation to the two messages?
Ignore the relationship message and focus on the content
Ensure that the relationship message is consistent with the content message
Always prioritize content over relationships
Communicate content as quickly as possible, regardless of the form
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This test is only available to students who have purchased the course
INCORRECT QUESTIONS
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Are there any errors or improvements?
Where is the error?
What is the error?
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