QUESTION 1: According to the text, what is a person speaking often looking for, instead of advice?
2nd QUESTION: What is the first step to improve empathy?
QUESTION 3: Where does the difficulty in being empathetic with others often come from?
QUESTION 4: What do expressions like "I understand how you feel" demonstrate?
QUESTION 5: What does active listening involve besides paying attention to what the other person says?
QUESTION 6: To be truly empathetic, what is the goal instead of offering a premature solution?
QUESTION 7: What can communication with others reflect, according to the text?
QUESTION 8: In active listening, what nonverbal cues are crucial to pay attention to?
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