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Test The Impact of Criticism and Blame
Agenda
QUESTION 1: What is a person's natural reaction when criticized or blamed?
Listen carefully to the message to improve
Take responsibility for the problem immediately
Becoming defensive and justifying one's own actions
Apologize to resolve the conflict quickly
2nd QUESTION: What is guilt, according to the text?
An attempt to transfer responsibility for a problem to another person
A way to take responsibility for one's own emotions
A useful tool to encourage change in others
A way to start a constructive and healthy dialogue
QUESTION 3: What is the difference between constructive and destructive criticism?
There is no difference, both are destructive
The constructive one focuses on the person and the destructive one on the behavior
The destructive is more effective in achieving real change
Constructive focuses on behavior to improve, not on the person to blame
QUESTION 4: To avoid falling into the guilt trap, what is essential?
Criticize the other person so that they understand how you feel
Take responsibility for your own emotions and behaviors
Avoid conversation to avoid conflict
Find someone to blame in order to find a solution
QUESTION 5: What effect does criticism have on future communication with a person?
It makes the person more open to listening in the future
It makes the person become resentful and withdrawn
Encourages more honest and direct dialogue
It has no effect, communication remains the same
QUESTION 6: What does the person who blames achieve by transferring responsibility?
A definitive and real solution to the problem
A strengthening of the long-term relationship
A temporary relief for his own frustration
A positive change in the other person's behavior
QUESTION 7: What is an example of taking responsibility instead of blaming?
Say "I got angry because..." instead of "you made me angry"
Say "you always do the same thing" to be clear
Criticize the other person directly
Ignoring the problem and hoping it will fix itself
QUESTION 8: Why are criticism and blame considered useless?
Because they always achieve real and positive change
Because instead of encouraging change, they only activate defensiveness and resentment
Because they are the only way to express frustration
Because they help strengthen the other person's self-esteem
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