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Test Toxic Comments and Their Impact

QUESTION 1: What is the main objective of "caustic openers"?

2nd QUESTION: What is the best antidote to caustic openers?

QUESTION 3: Which of the following is an example of a caustic opener?

QUESTION 4: What is the consequence of responding to a caustic comment with sarcasm?

QUESTION 5: If someone attacks you with a provocative phrase, what is the best strategy?

QUESTION 6: What are "caustic openers"?

QUESTION 7: When the conversation turns into a battle of aggression, what happens to the real problem?

QUESTION 8: What do you demonstrate by staying calm and redirecting focus to the real problem?

This test is only available to students who have purchased the course
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