QUESTION 1: What is one of the most powerful tools of assertive communication to express feelings without blaming others?
QUESTION 2: Why is using "I statements" an effective technique?
QUESTION 3: How is the assertive skill of knowing how to say "no" defined?
QUESTION 4: When receiving criticism, what is the constructive approach that assertiveness proposes?
QUESTION 5: How does assertive behavior differ from passive behavior when saying "no"?
QUESTION 6: What is achieved by handling criticism assertively, for example, by asking for more details?
QUESTION 7: What skill is considered the cornerstone of successful conflict management?
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