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Test Honesty and mindfulness to avoid pitfalls
Agenda
QUESTION 1: What are the two key principles for navigating conflict and avoiding the traps of misalignment and escalation?
Competition and Collaboration
Honesty and mindfulness
Mediation and Arbitration
Passivity and Aggression
2nd QUESTION: Why is honesty a fundamental pillar for preventing conflicts?
Because being honest about your own intentions, feelings, and limitations prevents false promises and misaligned expectations
Because it allows you to always win arguments
Because it avoids having to communicate with others
Because it makes the other person always agree with you
QUESTION 3: What can avoiding being honest to escape a difficult conversation lead to?
A quick and effective resolution of the problem
To false promises and misaligned expectations, which in the long run are more harmful
An immediate strengthening of confidence
A calmer work environment in the short term
QUESTION 4: What is "mindfulness" in the context of conflict management?
The ability to react quickly and forcefully
The ability to be present in the moment and be aware of your own emotions and reactions
The ability to ignore one's own emotions to be more rational
The principle of always telling the truth regardless of the consequences
QUESTION 5: In a conflict situation, what does mindfulness allow you to do instead of reacting impulsively?
Pause and choose a constructive response
React automatically and emotionally
Ignore the conflict until it disappears
Win the argument at all costs
QUESTION 6: Which trap is mindfulness especially crucial to avoid?
The escalation trap, as it allows you to recognize when you are generalizing or personalizing the problem
The trap of false promises
The trap of misaligned expectations
It does not help avoid any specific traps
QUESTION 7: Besides being aware of your own emotions, what helps you recognize mindfulness in others?
When they are being influenced by their own filters and emotional state
Their weaknesses so you can use them to your advantage
The exact moment to end the conversation
The correct solution to the conflict
QUESTION 8: Instead of reacting to another person's anger or frustration, what response does mindfulness allow you to give?
To respond with more anger to demonstrate strength
To ignore your feelings to focus on the facts
To recognize your emotional state and choose to respond with empathy to de-escalate the situation
End the conversation immediately to avoid further problems
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