Test Managing one's emotions to stay calm

QUESTION 1: What is the first and most fundamental step to effectively managing your emotions?

Suppress emotions to avoid appearing weak
Emotional awareness, that is, the ability to identify and understand how you feel
Avoid any type of confrontation
Always seek help from a third party

Take some time to calm down before addressing the situation, using techniques such as deep breathing or a walk
Enter into confrontation immediately to demonstrate confidence
Ignoring your own emotions and focusing on those of others
Ask the other person to wait for you to calm down

Winning the argument convincingly
Making the other person feel guilty
Show that you have no emotions and are superior
Avoid being reactive and be able to guide the conversation toward a productive resolution