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Test Barriers to effectiveness
Agenda
1ST QUESTION: What is the key difference between skill deficit and emotional block that the text points out?
Lack of interest of the interlocutor vs. lack of time
Absolute ignorance versus weak memory
Knowing what to do but not being able to execute it because of emotional overflow
Chronic shyness vs. excessive extroversion
QUESTION 2: What happens when the emotional intensity exceeds a certain threshold?
Brain loses capacity for complexity and resorts to fight or flight
Increases creativity and cognitive flexibility
Working memory and planning are strengthened
Emerge a spontaneous and stable assertiveness
QUESTION 3: What effect does indecision have on priorities in an interaction?
Increases empathy and patience of the parties
Ensuring long term peace in the relationship
Encourages more effective and orderly deliberation
Leads to paralysis or erratic responses that do not meet any need
QUESTION 4: What does it generate beliefs such as that the other must guess at needs or that conflict always indicates a breakup?
Encourage realistic autonomy and collaboration
Acting as distorting filters that sabotage effectiveness and create impossible standards
Reduce misunderstandings in communication
Only affect work relationships, not personal relationships
QUESTION 5: Why is it necessary to dismantle limiting beliefs before applying communication techniques?
Because techniques never work in practice
To impress others with sophisticated skills
Because otherwise, the technique is applied from rigid demand or hopelessness
To avoid talking about emotions and focus on data
QUESTION 6: How does the text describe the extremes of passivity and aggression?
Two equally valid styles depending on the context
Complementary ways that balance the relationship
Options that maximize long-term results
Both ineffective: one erases the individual and the other erases the counterpart
QUESTION 7: What characterizes passivity according to the text?
Disguises as kindness or sacrifice, does not defend limits and builds up frustration that can lead to explosions or burnout
Drive to control the outcome at all costs
Preference for constant confrontation
Seeking external approval as the ultimate goal
8TH QUESTION: What defines the effective assertiveness proposed in the text?
Defending one's own needs without violating those of others, overcoming fear of rejection or loss of control
Avoid all conflict to maintain harmony
Always give in to keep the peace
Impose limits while ignoring the other
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