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Test Crisis and Change Management (Pandemic/VUCA Environments)
Agenda
1st QUESTION: In a VUCA environment, what role should the family assume, according to the text?
A judge of permanent conflicts
An academic performance evaluator
An emotional buffer
A housekeeping manager exclusively
QUESTION 2: What feelings can arise in children and adolescents because of confinement or social restriction?
Constant enthusiasm and euphoria
Loneliness, apathy or anxiety
Absolute indifference to everything that happens
Uncontrollable joy for not attending classes
QUESTION 3: According to the parent-coach approach, how should children's emotions be dealt with?
Suppress and minimize any negative emotions
Divert the conversation to avoid the subject
Validating emotions and providing a safe space
Compare their reactions with those of other children
4th QUESTION: Given the impossibility of planning for the long term, what practice does the text recommend?
Write detailed annual plans immediately
Passively waiting for everything to work out
Working in the here and now with daily micro-goals
Increasing commitments and activities without pause
5th QUESTION: Where do you propose to shift the focus to in order to manage uncertainty?
From preoccupation with the uncontrollable to engagement in present constructive actions
From disciplined study to constant improvisation
From collaboration to family competition
From open communication to voluntary isolation
6th QUESTION: What attitude is crisis coaching inviting in the family?
Acting as a victim of circumstances
Assuming the role of change agent
Avoid any change to maintain stability
Delegating all decisions to external factors
7th QUESTION: What specific opportunities does the text mention in reframing the crisis?
Increasing arguments over the daily hustle and bustle
Reducing the use of technology to avoid distractions
Uncover hidden talents, strengthen bonds, and make better use of technology to connect
Limiting family interaction to a minimum
8TH QUESTION: What fundamental lesson does the family convey in modeling an attitude of self-improvement?
External events completely determine who we are
Luck defines everything and personal action matters little
Resilience does not bring benefits in the face of future crises
Our response to events defines us more than the events themselves
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