Crisis and Change Management (Pandemic/VUCA Environments)

Dealing with uncertainty and social isolation

Contexts of global crisis or drastic changes (such as those experienced recently) test the stability of the family and educational system.

In volatile and uncertain environments (VUCA), the family must act as an emotional buffer.

Confinement or social restriction can generate feelings of loneliness, apathy or anxiety in children and adolescents.

The role of the parent-coach is to validate these emotions ("it is normal to be sad about not seeing your friends") rather than minimize them, offering a safe space to vent frustration.

Managing uncertainty involves teaching children to focus on what they can control.

Faced with the impossibility of long-term planning, they work on the "here and now," setting daily micro-goals that give structure and meaning to the day.

It is about shifting the focus from worrying about the uncontrollable to focusing on constructive present actions.

This adaptive skill is a critical resilience competency that will serve the student well in navigating any future crisis.

Family Resilience and Focus on Opportunities

Finally, crisis management from coaching involves a change of gaze: to stop seeing the situation only as a loss and start looking for the hidden opportunities.

The family is invited to adopt an attitude of "agent of change" instead of "victim of circumstances".

Questions such as "What new skill can we learn in this time?" or "How can we connect in creative ways with others?" help to reframe the experience. This approach fosters proactive resilience.

Hidden talents can be discovered, family bonds that were once diluted by the daily rush can be strengthened, or learning how to use technology more effectively for human connection.

By modeling an attitude of coping and finding creative solutions in the face of adversity, the family teaches the most important lesson: that it is not external events that define us, but our response to them.

This experiential learning endows the student with in