QUESTION 2: What is the danger of using cognitive empathy in isolation?
QUESTION 3: What is emotional empathy?
QUESTION 4: What risk does emotional empathy carry if it is not balanced with cognitive empathy?
QUESTION 5: What is the key to effective and sustainable empathy?
QUESTION 6: What does skillful communication of effective empathy entail?
QUESTION 7: What happens when a person receives the double message of validation (cognitive understanding and emotional validation)?
QUESTION 8: When is trust forged and the door to true collaboration opened?
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