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Test Conflict Journal Exercise
Agenda
QUESTION 1: What is the main purpose of keeping a conflict diary according to the text?
Increasing the number of disagreements to train resilience
Develop self-awareness and move from reactivity to mindful observation
Replace any difficult conversations with writing
Improving long-term memory without analyzing conflicts
QUESTION 2: What is indicated about the length of the daily log?
Writing a detailed essay with several pages
Always recording lengthy audios instead of writing
Writing only vague titles without context
Writing a few notes, without the need for an essay
QUESTION 3: What is the central objective of the exercise described?
Reflect on weekly conflicts and how they were resolved to detect areas for improvement
Ignore minor disagreements to focus on the big ones
Compare your conflicts with those of other people
Design a legal protocol for each conflict
QUESTION 4: What do you recommend to do at the end of the week?
Destroying notes to avoid confirmation bias
Mandatory sharing of the diary with a supervisor
Stop recording conflicts for a month
Reviewing all entries for patterns and opportunities for improvement
QUESTION 5: Which of the following is a key point to note for each conflict?
Who won the argument according to third parties
Exact number of minutes the conflict lasted
What resolution techniques you applied in the situation
Estimation of the economic cost of the disagreement
QUESTION 6: Which solving techniques are explicitly mentioned as examples?
Formal judicial mediation and salary negotiation
Absolute silence and direct confrontation
Active listening, "I-messages" and time-out
Competitive debate and sarcastic criticism
7TH QUESTION: What does the big picture view bring to reviewing the journal on a weekly basis?
Increases the amount of conflicts to obtain more data
Allows you to see patterns that you don't notice on a day-to-day basis
Eliminates the need to reflect on progress
Focus attention only on negative emotions
QUESTION 8: What question should you ask yourself during the weekly reflection?
What can you do differently next time in a similar situation?
What others should have done to avoid conflict
How to justify your actions in order not to change anything
In which social networks will you share your experience
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