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Test Managing Emotions During Conflict

QUESTION 1: What happens when intense emotions get out of control in a conflict?

QUESTION 2: According to the text, what is the key to what we feel in a conflict?

3rd QUESTION: What does the "time-out" technique consist of?

QUESTION 4: What is the first key step in managing conflict healthily?

QUESTION 5: What is the effect of identifying and naming one's emotions?

6TH QUESTION: What simple technique is recommended to reduce emotional stress?

7th QUESTION: What length of time does the text suggest for a "time-out"?

QUESTION 8: What transforms a destructive confrontation into a productive conversation?

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INCORRECT QUESTIONS

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